Operations Management Services

You’ve come to the right place and we are here to help you take your business to its next level of success. No business is successful without the RIGHT team and operations behind it. We care about your business and personal well being as much as you do.

With over 6 years of operations management and project management experience, we know what it takes to have successful operations behind the scenes. We manage your team and operations for you, so that your focus is on business development and increasing profits. Let us help you to continue growing and expanding with ease.

We offer the following services to our operations management clients: 

Team Management:

  • On-boarding and Training of New Team Members

  • Creation and Maintenance of Standard Operating Procedures (SOPs): Written & Video

  • Project Management / Communications System Setup and Maintenance

  • Team Member Management by assigning and monitoring weekly tasks

  • Management and Coordination of Team Meetings and Client Communication

  • Monthly and Quarterly Team Performance Reviews

  • Team Retreat Planning + Execution

Client Management:

  • Customer Inquiry / Contract Management

  • CRM System Management

  • Internal / Client Project Management

  • Client Newsletter Management

  • Client Relationship Management

Monthly Flat Rate Pricing

We offer the above services on a monthly basis. We will customize our service offerings to meet the specific needs of your growing business. We work with small businesses local to the Raleigh / Durham, NC area, as well as offering virtual operations management to small businesses across the United States.

Short - Term Projects

Perhaps you’re not ready for ongoing management support, but still need operational help in your business. No worries! We provide custom quotes for short term projects. Contact us today to schedule your consultation!